Summary of Privacy Practices
Effective April 14, 2003Allied takes
very seriously the value of the trust you have
placed in working with us. This summary explains how
we may use your Protected Health Information (PHI)
and what your rights are regarding this information.
Please read it carefully. This summary does not
contain all of the details of our Privacy Practices.
The complete text is available upon request or may
be viewed on our website following this summary. It
is important to read and understand the Notice of
Privacy Practices before signing the Consent and
Acknowledgment Form.
How we may use your PHI. Once we have let you
know about our privacy practices, we may release the
minimum necessary information to provide services to
you, or for you, including fiscal intermediary
services for Medicaid Waiver and Elder Homecare
participants and for billing for services or
Medicaid claim reimbursement. We need no further
permission from you for the above activities. They
are the same as we have always provided with the
highest standards of confidentiality.
We may disclose your PHI without your
authorization in certain limited cases, including to
law enforcement officials, to comply with state laws
relating to workers’ compensation programs and if we
have reason to believe that your safety is at risk.
Fiscal Intermediary Services. Allied cannot
obtain Medicaid reimbursement for your payroll
funds, nor submit your quarterly tax reports and
payments without providing some personal
information. The only PHI – Protected Health
Information that we have and use includes your name,
address and FEIN Number for employer tax payments
and reports and in order to process the Medicaid
Claims for your employee payroll - a medical
diagnosis code. We do not receive nor maintain any
medical records for the Medicaid Waiver Program
participants. As fiscal intermediaries, Allied's
role and information is limited to the minimum
necessary to accomplish our purpose as stated above.
Your Rights. You have the right to request a copy
of your records or a change if you believe that your
PHI is inaccurate. You can request that we send you
information at a different address, or that only
certain people receive information about you. Though
we do what we can to honor your wishes, we are not
required to agree to all your requests under all
circumstances. If you believe your privacy has been
violated, you may speak to Allied’s Privacy Officer,
file a complaint with us or contact the office of
the Secretary of the Department of Health and Human
Services directly. Please see detailed instructions
in the complete Notice.
If you have any questions about this Summary, our
Notice of Privacy Practices, or would like further
information concerning your privacy rights, please
contact Allied Community Resources, Inc.’s Privacy
Officer , Carol Bohnet, 6 Craftsman Road, East
Windsor, CT 06088
(860) 627-9500 ext. 107 or email at
cbohnet@alliedgroup.org
Important Notice
of Privacy Practices
Allied Community Resources, Inc.
It is important to read and
understand this Notice of Privacy Practices before
signing
the Consent and Acknowledgment Form.
If you have any questions about this Notice or would
like further information concerning your privacy
rights,
please contact Allied Community Resources, Inc..
Allied Community Resources, Inc.
Carol Bohnet, Privacy Officer
6 Craftsman Road, East Windsor CT 06088
(860) 627-9500 ext. 107
Effective Date: April 14, 2003
Purpose of the Notice of Privacy Practices
This Notice of Privacy Practices (the “Notice”) is
meant to inform you of the uses and disclosures of
protected health information that we may make. It
also describes your rights to access and control
your protected health information and certain
obligations we have regarding the use and disclosure
of your protected health information.
Your “protected health information” is
information about you created and received by us,
including demographic information, that may
reasonably identify you and that relates to your
past, present or future physical or mental health or
condition, or payment for the provision of your
health care.
We are required by law to maintain the privacy of
your protected health information. We are also
required by law to provide you with this Notice of
our legal duties and privacy practices with respect
to your protected health information and to abide by
the terms of the Notice that is currently in effect.
However, we may change our notice at any time. The
new revised Notice will apply to all of your
protected health information maintained by us. You
will not automatically receive a revised Notice. If
you would like to receive a copy of any revised
Notice you should access our web site at
www.alliedgroup.org, contact Allied Community
Resources, Inc. or ask at your next appointment or
telephone contact with Allied.
How We May Use or Disclose Your Protected
Health Information
Allied Community Resources, Inc. will ask you to
sign a consent form that allows Allied Community
Resources, Inc. to use and disclose your protected
health information as required for payment
operations and if applicable for service provision.
You will also be asked to acknowledge receipt of
this Notice.
The following categories describe some of the
different ways that we may use or disclose your
protected health information. Even if not
specifically listed below, Allied Community
Resources, Inc. may use and disclose your protected
health information as permitted or required by law
or as authorized by you. We will make reasonable
efforts to limit access to your protected health
information to those persons or classes of persons,
as appropriate, in our workforce who need access to
carry out their duties. In addition, if required, we
will make reasonable efforts to limit the protected
health information to the minimum amount necessary
to accomplish the intended purpose of any use or
disclosure and to the extent such use or disclosure
is limited by law.
- For Payment - We may use and disclose
your protected health information so that we can
bill and receive payment for the treatment and
related services you receive. For billing and
payment purposes, we may disclose your health
information to your payment source, including an
insurance or managed care company, Medicare,
Medicaid, or another third party payor. For
example, we may need to give information about
the treatment you received such as type, dates
of services and provider name, so Medicaid will
pay us or reimburse us for your treatment or for
the payroll of your household employees, or we
may contact the Department of Social Services or
the CT State Medicaid Provider to confirm your
coverage or eligibility.
- For Health Care Operations - We may
use and disclose your health information as
necessary for operations of Allied Community
Resources, Inc., such as quality assurance and
improvement activities, reviewing the competence
and qualifications of auditing functions, and
general administrative activities of Allied
Community Resources, Inc.. For example, federal,
state and outside CPA audits of Allied’s
accounts.
- Business Associates - There may be
some services provided by our business
associates, such as a billing service,
transcription company or legal or accounting
consultants. We may disclose your protected
health information to our business associate so
that they can perform the job we have asked them
to do. To protect your health information, we
require our business associates to enter into a
written contract that requires them to
appropriately safeguard your information.
- Individuals Involved in Your Care or
Payment of Your Care - Unless you object, we
may disclose your protected health information
to a family member, a relative, a close friend
or any other person you identify, if the
information relates to the person’s involvement
in your health care to notify the person of
payment related to your health care. In
addition, we may disclose your protected health
information to a public or private entity
authorized by law to assist in a disaster relief
effort. If you are unable to agree or object to
such a disclosure we may disclose such
information if we determine that it is in your
best interest based on our professional judgment
or if we reasonably infer that you would not
object.
- Health Oversight Activities - We may
disclose your protected health information to a
health oversight agency for activities
authorized by law, such as audits,
investigations, inspections, accreditation,
licensure and disciplinary actions.
- Judicial and Administrative Proceedings
- If you are involved in a lawsuit or a dispute,
we may disclose your protected health
information in response to your authorization or
a court or administrative order. We may also
disclose your protected health information in
response to a subpoena, discovery request, or
other lawful process if such disclosure is
permitted by law.
- Law Enforcement - We may disclose
your protected health information for certain
law enforcement purposes if permitted or
required by law. For example, to report
suspicions of fraud, gunshot wounds; to report
emergencies or suspicious deaths; to comply with
a court order, warrant, or similar legal
process; or to answer certain requests for
information concerning crimes.
- Research Purposes - Your protected
health information may be used or disclosed for
research purposes, but only if the use and
disclosure of your information has been reviewed
and approved by a special Privacy Board or
Institutional Review Board, or if you provide
authorization.
- To Avert a Serious Threat to Health or
Safety - We may use and disclose your
protected health information when necessary to
prevent a serious threat to your health or
safety or the health or safety of the public or
another person. Any disclosure, however, would
be to someone able to help prevent the threat.
- Workers’ Compensation - We may use or
disclose your protected health information as
permitted by laws relating to workers’
compensation or related programs.
- Special Rules Regarding Disclosure of
Psychiatric, Substance Abuse and HIV-Related
Information - For disclosures concerning
protected health information relating to care
for psychiatric conditions, substance abuse or
HIV related testing and treatment, special
restrictions may apply. For example, we
generally may not disclose this specially
protected information in response to a subpoena,
warrant or other legal process unless you sign a
special Authorization or a court orders the
disclosure.
- Mental health information. Certain
mental health information may be disclosed for
treatment, payment and health care operations as
permitted or required by law. Otherwise, we will
only disclose such information pursuant to an
authorization, court order or as otherwise
required by law. For example, all communications
between you and a psychologist, psychiatrist,
social worker and certain therapists and
counselors will be privileged and confidential
in accordance with Connecticut and Federal law.
- Substance abuse treatment information.
If you are treated in a specialized substance
abuse program, the confidentiality of alcohol
and drug abuse patient records is protected by
Federal law and regulations.
- HIV related information. We may
disclose HIV related information as permitted or
required by Connecticut law. For example, your
HIV-related information, if any, may be
disclosed without your authorization for
treatment purposes, certain health oversight
activities, pursuant to a court order, or in the
event of certain exposures to HIV by personnel
of Allied Community Resources, Inc., another
person, or a known partner.
- Minors. We will comply with
Connecticut law when using or disclosing
protected health information of minors. For
example, if you are an unemancipated minor
consenting to a health care service related to
HIV/AIDS, venereal disease, abortion, outpatient
mental health treatment or alcohol/drug
dependence, and you have not requested that
another person be treated as a personal
representative, you may have the authority to
consent to the use and disclosure of your health
information.
Other Uses of Medical Information - We may use
or disclose your protected health information as
permitted by laws relating to the Internal
Revenue Service, Department of Revenue Services
or related programs as it pertains to our fiscal
intermediary and payment services.
When We May Not Use or Disclose Your Protected
Health Information
Except as described in this Notice, or as permitted
by Connecticut or Federal law, we will not use or
disclose your protected health information without
your written authorization.
Your written authorization will specify
particular uses or disclosures that you choose to
allow. Under certain limited circumstances, Allied
Community Resources, Inc. may condition services on
the provision of an authorization, such as for IRS,
DRS and payroll related requirements. If you do
authorize us to use or disclose your protected
health information for reasons other than treatment,
payment or health care operations, you may revoke
your authorization in writing at any time by
contacting Allied Community Resources, Inc.’s
Privacy Officer. If you revoke your authorization,
we will no longer use or disclose your protected
health information for the purposes covered by the
authorization, except where we have already relied
on the authorization.
Your Health Information Rights
You have the following rights with respect to your
protected health information. The following briefly
describes how you may exercise these rights.
- Right to Request Restrictions of Your
Protected Health Information - You have the
right to request certain restrictions or
limitations on the protected health information
we use or disclose about you. You may request a
restriction or revise a restriction on the use
or disclosure of your protected health
information by providing a written request
stating the specific restriction requested. You
can obtain a Request for Restriction form from
Allied Community Resources, Inc.. We are not
required to agree to your requested restriction.
If we do agree to accept your requested
restriction, we will comply with your request
except as needed to provide you with emergency
treatment. If restricted protected health
information is disclosed to a health care
provider for emergency treatment, we will
request that such health care provider not
further use or disclose the information. In
addition, you and Allied Community Resources,
Inc. may terminate the restriction if the other
party is notified in writing of the termination.
Unless you agree, the termination of the
restriction is only effective with respect to
protected health information created or received
after we have informed you of the termination.
- Right to Receive Confidential
Communications - You have the right to
request a reasonable accommodation regarding how
you receive communications of protected health
information. You have the right to request an
alternative means of communication or an
alternative location where you would like to
receive communications. You may submit a request
in writing to Allied Community Resources, Inc.
requesting confidential communications. You can
obtain a Request for Confidential Communications
form from Allied Community Resources, Inc.
- Right to Access, Inspect and Copy Your
Protected Health Information - You have the
right to access, inspect and obtain a copy of
your protected health information that is used
to make decisions about your care for as long as
the protected health information is maintained
by Allied Community Resources, Inc.. To access,
inspect and copy your protected health
information that may be used to make decisions
about you, you must submit your request in
writing to Allied Community Resources, Inc.. If
you request a copy of the information, we may
charge a fee for the costs of preparing,
copying, mailing or other supplies associated
with your request. We may deny, in whole or in
part, your request to access, inspect and copy
your protected health information under certain
limited circumstances. If we deny your request,
we will provide you with a written explanation
of the reason for the denial. You may have the
right to have this denial reviewed by an
independent professional designated by us to act
as a reviewing official. This individual will
not have participated in the original decision
to deny your request. You may also have the
right to request a review of our denial of
access through a court of law. All requirements,
court costs and attorney’s fees associated with
a review of denial by a court are your
responsibility. You should seek legal advice if
you are interested in pursuing such rights.
- Right to Amend Your Protected Health
Information - You have the right to request
an amendment to your protected health
information for as long as the information is
maintained by or for Allied Community Resources,
Inc.. Your request must be made in writing to
Allied Community Resources, Inc. and must state
the reason for the requested amendment. You can
obtain a Request for Amendment form from Allied
Community Resources, Inc.. If we deny your
request for amendment, we will give you a
written denial including the reasons for the
denial and the right to submit a written
statement disagreeing with the denial. We may
rebut your statement of disagreement. If you do
not wish to submit a written statement
disagreeing with the denial, you may request
that your request for amendment and your denial
be disclosed with any future disclosure of your
relevant information.
- Right to Receive An Accounting of
Disclosures of Protected Health Information
- You have the right to request an accounting of
certain disclosures of your protected health
information by Allied Community Resources, Inc.
or by others on our behalf. To request an
accounting of disclosures, you must submit a
request in writing, stating a time period
beginning on or after April 14, 2003 that is
within six (6) years from the date of your
request. The first accounting provided within a
twelve-month period will be free. We may charge
you a reasonable, cost-based fee for each future
request for an accounting within a single
twelve-month period. However, you will be given
the opportunity to withdraw or modify your
request for an accounting of disclosures in
order to avoid or reduce the fee.
- Right to Obtain A Paper Copy of Notice
- You have the right to obtain a paper copy of
this Notice, even if you have agreed to receive
this Notice electronically. You may request a
copy of this Notice at any time by contacting
Allied Community Resources, Inc.. In addition,
you may obtain a copy of this Notice at our web
site,
www.alliedgroup.org.
- Right to Complain - You may file a
complaint with us or the Secretary of Health and
Human Services if you believe your privacy
rights have been violated by us. You may file a
complaint with us by notifying our Privacy
Officer of your complaint. You will not be
penalized for filing a complaint and we will
make every reasonable effort to resolve your
complaint with you.
Allied Community Resources, Inc.
Carol Bohnet, Privacy Officer
6 Craftsman Road, East Windsor, CT 06088
(860) 627-9500 ext. 107 |