2014 Survey

 


Survey Type


Jan, Feb, Mar


Apr, May, June


July, Aug, Sept


Oct, Nov, Dec


Weighted YTD


Average


Program Directors/Resource Managers

     

100.00%


100.00%

           

Employer Enrollment & Training


100.00%


100.00%


100.00%


100.00%


100.00%


6-Month Program Evaluations


100.00%


100.00%


92.31%


100.00%


98.31%

           

Providers (All Programs)


95.71%

     

95.71%

           

CT DSS

         

ABI Informational Sessions


91.60%


91.88%


93.20%


91.23%


92.10%


ABI Employers


88.00%

     

88.00%


CHCPE Employers


94.74%


100.00%


93.75%


100.0%


96.88%


PCA Employers


100.00%


96.97%


96.43%


96.67%


97.83%


BRS Job Seekers

 

100.00%

   

100.00%


MFP Employers


100.00%


100.00%


100.00%


71.43%


90.91%


MFP Transitional Coordinators


100.00%

     

100.00%


DSS Social Workers


100.00%

     

100.00%


BRS Counselors

 

N/A

   

N/A


ACU-ACA Care Managers


77.59%

     

77.59%

           

CT DDS

         

DDS Employers

 

97.22%


96.15%


90.24%


94.17%


DDS Case Managers

 

100.00%


94.12%


100.00%


98.00%

           

Alabama

         

AL  PC Employers

         

AL DD Employers

         

SAIL Employers

         

APC Counselors

   

100.00%

 

100.00%


ADD Counselors

   

100.00%

 

100.00%


SAIL Counselors

   

N/A

 

N/A


Weighted Average


93.41%


94.93%


94.54%


93.95%


94.08%


 


 


 


 


 


 


Functional Area


Jan, Feb, Mar


Apr, May, June


July, Aug, Sept


Oct, Nov, Dec


Weighted YTD


Average


Payroll & Payment Processing


91.16%


95.14%


91.87%


93.42%


92.35%


Application Processing


87.08%


92.55%


87.71%


90.19%


89.28%


Customer Service


95.08%


93.43%


94.17%


92.07%


93.96%


Employer Training


99.50%


98.92%


99.53%


98.54%


99.12%


Provider Training


91.60%


91.88%


93.20%


91.23%


92.10%